Meet Zoey
Co-Founder | Property Manager | Entrepreneur
Zoey is the co-founder of Easy Property Management and the driving force behind the business's property, accommodation, and customer service operations.
Originally from Hunan Province in China, Zoey has called Scotland home for 20 years. Her journey is one of determination, hard work, and continuous growth, combining the values of her Chinese heritage with the opportunities and experiences she has embraced in Scotland.
With a Diploma in Public Service in Interpreting in both health and Scottish law, Zoey has worked within the City council and NHS as a professional interpreter for the past 19 years, supporting patients, families, and healthcare professionals by breaking down language barriers and helping people communicate with clarity, confidence, and dignity. Through this role, she has developed exceptional communication skills, attention to detail, and a deep understanding of the importance of trust, empathy, and professionalism.
Alongside her NHS career, Zoey has successfully built and managed a number of business ventures. She holds a Bachelor's Degree in English and a Master's Degree in Business, providing a strong foundation in communication, leadership, strategic thinking, and customer service.
Property and hospitality have been at the heart of Zoey's entrepreneurial journey for many years. She has been managing properties for over 16 years and has spent the last 4 years successfully operating Short term Holiday Lets, developing extensive experience in guest relations, property presentation, maintenance coordination, bookings, compliance, and day-to-day property management.
Her passion for business also led to the creation of Maple Tree Scotland, a brand she has successfully built and managed for over 12 years. Through this venture, she has developed valuable experience in retail, marketing, customer engagement, supplier relationships, and business development.
As co-founder of Easy Property Management, Zoey brings a practical, hands-on approach to every property under management. She understands that every property represents someone's investment, hard work, and future plans. Her goal is to ensure landlords have complete confidence that their properties are being cared for professionally, while tenants receive a responsive and positive experience throughout their tenancy.
Beyond her professional life, Zoey is passionate about travel, family, martial arts, and community involvement. She takes great pride in her Chinese heritage and enjoys sharing Chinese culture and traditions while embracing the diversity and opportunities that life in Scotland has provided.
Her ability to bridge cultures, communicate effectively, and build meaningful relationships allows her to connect with people from all backgrounds. Whether working with landlords, tenants, contractors, or business partners, she believes that successful relationships are built on trust, respect, honesty, and communication.
At Easy Property Management, Zoey's experience, professionalism, and commitment to excellence help ensure that every property is managed with care, every client is treated with respect, and every relationship is built to last.
Zoey's Core Values
Integrity
Professionalism
Respect
Community
Family
Continuous Learning
Cultural Understanding
Exceptional Customer Service
Personal Philosophy
"Success is built through trust, hard work, and genuine relationships. When people feel understood, respected, and valued, strong partnerships naturally follow."