🔧 Book a Repair

Fast, Simple & Professional Maintenance Support

At Easy Property Management, we understand that maintaining your home is essential to your comfort, safety and peace of mind.

Whether you've discovered a leaking tap, a faulty appliance or an urgent maintenance issue, our team is here to help. We work with a trusted network of qualified contractors to ensure repairs are handled efficiently, professionally and with the minimum disruption to your home.

Our goal is to respond promptly, keep you informed throughout the process and resolve maintenance issues as quickly as possible.

📝 How to Report a Repair

Reporting a repair is quick and straightforward.

Step 1

Tell us about the issue

Provide a clear description of the problem, including:

✔ What has happened?

✔ When did it start?

✔ Is it getting worse?

✔ Has anything already been tried?

Step 2

Upload Photos (if possible)

Photographs often help us assess the issue more quickly and ensure we send the right contractor.

Examples include:

📷 Leaks

📷 Damp

📷 Broken appliances

📷 Damaged fixtures

📷 Electrical faults (only if safe to photograph)

Step 3

Submit Your Repair Request

Once received, our Property Management Team will review your request and determine the appropriate course of action.

We'll keep you updated throughout the process.

🚨 Emergency Repairs

Some repairs require immediate attention.

Examples include:

🔥 Gas leaks

💧 Major water leaks

⚡ Dangerous electrical faults

🚪 Insecure external doors or windows following a break-in

🏠 Structural damage creating an immediate safety risk

If there is an immediate risk to life or serious damage to property:

Contact the appropriate emergency service or utility provider first, then notify Easy Property Management as soon as it is safe to do so.

🛠 What Happens Next?

Once your repair has been logged:

✔ We Review Your Request

Our team will assess the information you've provided.

✔ We Contact You

If we need further information, we'll be in touch.

✔ Contractor Appointment

Where appropriate, we'll arrange for one of our trusted contractors to attend the property.

✔ Repair Completed

Once the work has been completed, we'll confirm the repair has been resolved and ensure you're satisfied with the outcome.

⏱ Response Times

While every repair is different, we'll always aim to respond as quickly as possible.

Emergency Repairs

Response as quickly as possible to protect people and property.

Urgent Repairs

Assessed promptly and arranged at the earliest opportunity.

Routine Maintenance

Scheduled as quickly as practical, depending on the nature of the repair and contractor availability.

💡 Before Reporting a Repair

Please check the following first:

✔ Has a fuse or circuit breaker tripped?

✔ Have you checked your thermostat settings?

✔ Is the appliance switched on correctly?

✔ Have you tried replacing accessible batteries (where appropriate)?

Sometimes a simple check can resolve the issue immediately.

🤝 Our Commitment to You

We understand that repairs can be inconvenient.

That's why we aim to provide:

✔ Prompt communication

✔ Professional contractors

✔ Quality workmanship

✔ Regular updates

✔ Respect for your home

✔ A simple and transparent repair process

Our priority is to keep your home safe, comfortable and well maintained throughout your tenancy.

📞 Need to Report a Repair?

Complete our online repair request form or contact our Property Management Team.

Please include as much information as possible so we can help you as quickly as possible.

Professional. Personal. Reliable.

Making Property Management Easy.