Frequently Asked Questions
Landlord Information Hub
Whether you're letting your first property or managing an established portfolio, we're here to make the process straightforward and stress-free. Below are answers to some of the questions we're asked most often.
🏡 Getting Started
1. Why should I choose Easy Property Management?
At Easy Property Management, we provide a professional, personal and reliable service tailored to your needs. We focus on clear communication, proactive property management and building long-term relationships with our landlords. Our goal is to protect your investment while delivering an excellent experience for your tenants.
2. What areas do you cover?
We provide residential property management services throughout Glasgow, Greater Glasgow & Clyde and the surrounding areas.
3. Are you a registered letting agent?
Yes. Easy Property Management is a Scottish Registered Letting Agent (LARN2503006) and operates in accordance with the Letting Agent Code of Practice and current Scottish housing legislation.
💷 Fees & Services
4. What services do you offer?
We offer a range of services including:
• Tenant Find
• Rent Collection
• Full Property Management
• Premium Property Management
• HMO Management
• Short-Term Let Management
• Overseas Landlord Services
• Compliance Support
• Property Refurbishment Management
• Investment Consultancy
5. How much do you charge?
Our fees depend on the level of service you require. We believe in transparent pricing with no hidden surprises. Please contact us for a personalised quotation based on your property and requirements.
6. Are there any hidden fees?
No. We believe in clear, transparent pricing. Any optional services or additional charges will always be discussed with you in advance.
🏠 Letting Your Property
7. How quickly can you find a tenant?
Every property is different, but our aim is to market your property promptly and secure suitable tenants as quickly as possible. Demand varies depending on location, condition and market conditions.
8. Where will my property be advertised?
We market properties through leading property portals, our website, social media platforms and our growing applicant database to maximise exposure.
9. Do you carry out tenant referencing?
Yes. Every prospective tenant undergoes comprehensive referencing before a tenancy is offered. This may include identity verification, employment and income checks, previous landlord references and other relevant checks.
📋 Legal & Compliance
10. What legal responsibilities do I have as a landlord?
Scottish landlords have several legal responsibilities, including landlord registration, property safety, meeting the Repairing Standard and ensuring all required certificates are in place. We'll help guide you through these requirements and keep you informed of any changes.
11. What certificates do I need before letting my property?
Depending on your property, you may need:
• Energy Performance Certificate (EPC)
• Gas Safety Certificate
• Electrical Installation Condition Report (EICR)
• Portable Appliance Testing (where applicable)
• Smoke & Heat Alarm Compliance
• Carbon Monoxide Alarm Compliance
We'll advise you on everything required before your property is let.
12. Do you help with compliance?
Yes. We can coordinate safety inspections, certificates and compliance requirements to help ensure your property remains legally compliant throughout the tenancy.
🔧 Property Management
13. How are repairs handled?
Tenants report maintenance issues directly to us. We assess the problem, arrange trusted contractors where required and keep you informed throughout the process.
14. Will I be informed before repairs are carried out?
For non-emergency repairs, we'll contact you for approval where appropriate. In an emergency, we'll act quickly to protect your property and tenant, then update you as soon as possible.
15. How often do you inspect my property?
We carry out regular property inspections in accordance with your management agreement and Scottish legislation, providing you with detailed inspection reports and photographs.
💰 Rent & Finances
16. When will I receive my rent?
Rent is transferred to you promptly after it has been received and processed, together with a detailed landlord statement.
17. What happens if a tenant falls behind with their rent?
We'll contact the tenant promptly, follow our arrears procedures and keep you informed throughout. Early communication and proactive management are key to resolving payment issues.
🚪 Ending a Tenancy
18. What happens when a tenant moves out?
We'll coordinate the move-out process, carry out a final inspection, compare the property against the inventory, manage the deposit process and prepare the property for its next tenancy where required.
19. Can you help find another tenant?
Absolutely. Once the property is ready, we'll begin marketing immediately to minimise any void period and secure a suitable new tenant.
🌍 Overseas & Portfolio Landlords
20. I live overseas. Can you manage my property?
Yes. We offer a dedicated Overseas Landlord Service with regular updates, digital documentation and ongoing communication to make managing your property from abroad straightforward.
21. I own multiple properties. Can you manage my portfolio?
Yes. We work with landlords who own single properties as well as larger portfolios, providing tailored management solutions to suit your individual needs.
🤝 Working with Easy Property Management
22. How do I get started?
Simply contact our team to arrange a free, no-obligation consultation. We'll discuss your property, explain our services and recommend the management package that's right for you.
Still Have a Question?
If you can't find the answer you're looking for, we'd be delighted to help.
📞 Call Us
📧 Email Us
💬 Arrange a Free Landlord Consultation
Our experienced team is always happy to answer your questions and discuss how Easy Property Management can help protect and maximise your property investment.